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SUMMARY

ALL YOU NEED TO KNOW BEFORE MAKING THE SWITCH

CORE PLATFORM INCLUSIONS:​

Premium Digital Diary – Access and manage bookings 24/7 via Chrome or Safari on any device.
Real-Time Availability Sync – Your diary and widget always stay up-to-date automatically.
Table Management – Join tables, customise layouts, and control seating priority.
White-Label Booking Widget – Embedded on your website, Google profile, Facebook, and Instagram.
Customer Data Ownership – Build and own your guest database, fully accessible and never shared or sold to 3rd parties.
Automated Emails & SMS – Branded confirmations, reminders, and thank-you messages sent automatically.
POS Integration & Business Intelligence – Sync bookings with Square for Restaurant POS systems and track customer spend and trends.
Custom Booking Rules – Set turn times, lead times, and cut-offs to match your service style.
New HTML Email Templates – Fresh, branded designs to elevate guest communications.
Redesigned Floor Plan – Drag-and-drop table layouts for easier service management..
Fast customer support – Dedicated Australian-based, local Account Manager and broader support team.
Proven Track Record – Australian company trusted by over 11,000 venues in ANZ.

REVENUE GENERATING FEATURES

Events System – Create and sell events like Mother’s Day, Valentine’s, and Melbourne Cup online with prepayment.
Online Gift Voucher Platform – Sell digital and physical gift cards 24/7, including experience packages.
Sadie AI Phone Assistant (optional) – Capture missed bookings revenue by answering every call, even after hours.
Customised Post-Dining Thank You Emails – Encourage Google reviews and promote vouchers automatically.
Upsell Prompts – Boost revenue per head during online and phone bookings.
Meta Integration – Capture bookings through “Book Now” buttons on Instagram and Facebook.
Marketing Tools with Integrations – Connect with TalkBox, Me&u Connect, and others (partner subscription required).

ADDITIONAL TOOLS INCLUDED

Waitlist Management – Manage digital standby queues and seat guests automatically.
Reservation Source Tracking – Track where bookings come from (Google, Meta, website, etc.).
Mobile-Optimised Booking Journey – Ensure a seamless and branded customer experience across devices.
Advanced Reporting & Insights – Visual dashboards to track performance and trends.
Digital Run Sheet – Live service view of bookings, guest notes, and pre-orders.
Mobile Access – Manage bookings and blockouts from any mobile device.

COMMERCIALS

Now Book It RESERVATION SYSTEM
$299/month + GST per month fixed cost
$299 + GST ONE TIME SET UP FEE
2% Gift card sales fee — OPTION TO PASS THIS ON TO CUSTOMERS
1.75% STRIPE PROCESSING FEE
$0.03/SMS
POS INTEGRATION $20/month + GST PER MONTH
with selected PROVIDERS
SADIE AI PHONE RECEPTIONIST
$349/month + GST per month fixed cost
UNLIMITED CALL AND MINUTES
One-off $249 onboarding fee
Now Book It + Sadie ai Bundle
$499/month + GST per month fixed cost

NEXT STEPS & ONBOARDING

DIGITAL REGISTRATION — quick & Secure
Setup & Training — guided onboarding
go live — launch bookings, events & gift cards
ongoing support — Dedicated account manager + au based support
contract — standard 24 months (terminated if you close or sell the business)